Bk99 (bk99-taka.com) takes your privacy seriously. This Privacy Policy explains what information we collect, why we collect it, how we use it, and how we keep it safe.
By creating an account or using the bk99 platform, you agree to this Privacy Policy. We recommend reading it in full. If anything is unclear, reach out to our support team and we'll be happy to help.
This policy applies to bk99's website, mobile app, and all services. We may update it at any time — you will be notified of any changes.
In plain terms: We use your information only to provide you with a better service. We never sell it or share it without reason. That is our commitment.
Information Collected at Registration
- Full Legal Name (as per NID)
- Mobile Number (bKash/Nagad Number)
- Date of Birth (for age verification)
- Password (stored encrypted — we cannot view it)
Information Collected Automatically During Use
- IP Address (for security purposes)
- Device type & operating system
- Browser type & language settings
- Session Duration & Activity Logs
- Cookies & local storage data
Payment information
Bk99 never stores your bKash PIN, Nagad PIN, or full card number. We only retain transaction reference numbers and amounts — strictly for reconciliation purposes.
Verification details (where required)
A copy of your NID or birth registration certificate may be requested for large withdrawals or account verification. This information is used solely for verification purposes and is stored securely.
Bk99 uses your information only for specific, legitimate purposes. Full details are provided below:
| Purpose | How Your Information Is Used | Basis |
|---|---|---|
| Account Creation & Management | Name, mobile number & date of birth | Contract |
| Transaction Processing | Mobile Number, Reference | Contract |
| Fraud Prevention | IP, Device & Activity Logs | Legal |
| Customer support | Name & account history | Contract |
| Bonuses & promotional offers | Gaming activity & preferences | Consent |
| Platform Improvement | Usage Patterns (Anonymous) | Legitimate Interest |
We never: Selling your data to advertisers, profiling you, or sending you irrelevant spam.
Bk99 uses multiple layers of security to protect your data — from the technology we deploy to the processes we follow, everything is built around keeping you safe.
Important: We do everything we can to keep your data safe, but keeping your password private and staying alert to phishing is your responsibility too. bk99 will never ask for your password via SMS or phone.
Cookies are small data files stored in your browser. bk99 uses cookies to enhance your experience and keep the platform running smoothly.
You can manage cookies through your browser settings. However, disabling essential cookies may cause certain parts of the platform to stop working.
Bk99 does not retain your data longer than necessary. The retention period for each type of data is outlined below:
- Active Account Information: For as long as your account remains active.
- Transaction History: 5 years (in accordance with financial regulations).
- Gaming activity log: 2 years.
- Customer support chat: 1 year.
- Verification Documents: 2 years after account closure.
- Closed account data: 3 years from the date of closure.
After the specified period, data is securely deleted or anonymized.
You have full control over your own data. bk99 guarantees the following rights:
To exercise any of these rights, email us at support@bk99-taka.com. We will respond within 7 working days.
Bk99 is strictly for users aged 18 and above. We do not knowingly collect or store any information from minors.
If someone registers using a false age and we become aware of it, the account will be closed immediately and all associated data will be permanently deleted.
For Parents: If you believe your child has created an account on bk99, please contact us at support@bk99-taka.com and we will take immediate action.
Bk99 may update this Privacy Policy when necessary. For significant changes:
- The updated date on this page will be revised accordingly.
- SMS notifications will be sent to your registered mobile number.
- Important changes will be highlighted upon your next login.
- Continued use of the platform will be taken as acceptance of the updated policy.
We recommend checking this page regularly. The date of the latest update is always shown at the top of the page and in the sidebar.
For any questions, complaints, or requests to exercise your rights regarding this Privacy Policy, please contact us:
This privacy policy was last 1 January 2026 Last updated on. bk99 is grateful for your trust and confidence.